Create the Cisco Webex Meetings data source

The Application data source for Cisco Webex Meetings contains the parameters necessary to connect to the Cisco Webex Meetings application.

The Service Provider is responsible for this task.

Create a data source for a specific tenant, and associate the data source with the required services. For each additional tenant, create a separate data source

Before you begin

If not already done, create an organization for the cloud tenant. Organizations are created under Organization Management.

Authorize Verint in Cisco Webex Meetings

Procedure 

  1. In Enterprise Manager, go to Recording Management, under Data Source, click Capture Endpoints.

  2.  If a Cisco Webex Meetings exists, select it, and then go to step 4.

  3. To create a new data source, click Create Data Source, and select Cisco Webex Meetings.

  4. Complete the settings.

  5. Under Associated Interaction Capture Installations, select the Interaction Capture server role for the primary Recorder.

  6. Click Save.

What to do next 

Add agents for Cisco Webex Meetings

Workflow: Set up content capture