Response by Organization report

Use the Response by Organization report to compare business areas with similar function (ranking, performance) or dissimilar business areas (to understand business strengths.)

In addition to performance values illustrated by a bar chart and reported as a percentage, you will also see the volume of data collected. The volume of data indicates the significance of the percentages reported.

This report contains data for the following organizational units:

  1. Selected Organization: In this summary section, responses are reported for the organization that you have selected. When default goals are set, a goal indicator is displayed at the end of the score scale.

  2. Organization under the Selected Organization: In this detailed section, responses are reported for each direct suborganization for the selected organization. The report does not include all the descendant organizations.

  3. Employees in the Selected Organization: In this detailed section, responses are reported for each employee in the selected organization. Employees in suborganizations are not included.

Report output/data

This report contains the following data relative to the selected report parameters:

Data

Description

Section:

Organization, Suborganization, or Employees

This report contains data for the following organizational units:

  1. Selected Organization

  2. Organizations Under the Selected Organization

  3. Employees in the Selected Organization

# Responses

The data varies based on the section of the report you are viewing, whether you selected the Business Objective or Question parameter, and the types of questions:

  • Business Objectives - Total number of responses for the questions associated with the selected business objective(s).

  • Scale Questions- Total number of responses for the selected question.

  • Option Questions - Total number of responses for each option in the selected question.

  • Comment Questions - Total number of responses left for the selected question (Voice Message, Text Message, and No Message).

An icon indicates whether the volume of data is sufficient.

Customer Response

The meaning of the bar graph varies based on the section of the report you are viewing, whether you selected the Business Objective or Question parameter, and the types of questions:

  • Business Objectives - Displays a bar graph that represents the average score for responses.

  • Scale Questions - Displays a bar graph that represents the average score for responses.

  • Option Questions - For each question, the bar graph represents the ratio of each response to all possible responses.

  • Comment Question: Response ratio for each possible response expressed as a percentage (Text Message, Voice Message, and No Message).

Scale and option questions: When goals have been configured, a goal indicator is displayed.

Drill through report options

You can drill through to other reports and see additional information.

Report Section

Report Link

Drill Through Report

Selected Organization

 

Response By Question report

Customer response (bar chart)

Organizations Under the Selected Organization

Response by Organization report (This report will be run for the selected organization.)

Number of responses

Customer response (bar chart)

Employees in the Selected Organization

Response By Question report

Customer response (bar chart)

Response by Question report: Unlike the Response by Organization report report (source report), the Response By Question report (target report) does not use the Question parameter. When the question parameter is used to run the source report, the target report shows all survey results for the Selected Organization, an Organization under the Selected Organization, or an Employee in the Selected Organization.

Sample report

Common report parameters

Response By Question report

Response Trend report

Participation metrics

Counts and number of responses on reports