Reset, clear, or modify Capture Verification filters

Capture Verification filter options clear, reset, or apply filters to both the Overview dashboard and the Incidents workspace.

Before you begin

Procedure

To reset Organization and Time Frame and clear all other filters, select Reset to default.
Capture Verification shows results over the last 24 hours for the highest-level organization that the user can view, depending on access rights.

The Reset to default filters button only resets filters. To reset Incidents workspace columns to the default list and order, under Incidents, select the add columns to view button, and select Reset to default in the column selection menu.
To clear an individual filter, select the cross on the filter button at the top of the page.

You cannot clear Organization and Time Frame filters.
To modify a filter, use the Organization, Time Frame, or Data Sources filter options. The Capture Verification Incidents workspace also includes Severity, Incident Logs, and Issues options to filter issues. If integration with Zoom Phone and Zoom Meetings is licensed and enabled, and the Verification Confirmation feature is configured, the Zoom verification states filter is also available.