Customize the Capture Verification Overview dashboard

The Overview dashboard shows Capture Verification results and target levels of service for an organization and time period. You can customize what information you want to see on the Overview.

Before you begin 

View the Capture Verification Overview dashboard

Procedure 

  1. Select the Customize Overview button icon customize Overview button.

  2. Select or clear the customization option you want to apply to the Overview dashboard:

    • Show number of calls: If selected, it shows the number of calls next to corresponding percentage values in the recording policy and voice quality compliance categories on the Overview. Cleared by default.

    • Show Services: If cleared, the Services area and all related Services SLI status information are hidden from the Overview. Only visible if one or more Services SLI targets are enabled under Configuration. Selected by default.

      Hiding the Services area does not affect the recorder services compliance issues and notifications that get generated, and the related SLI targets remain available to set under Configuration.

    • Show Latest Notifications: If cleared, the Latest Notifications area and all related Automated Verification alert information are hidden from the Overview. Selected by default.

      Hiding the Latest Notifications area on the Overview does not affect the configured organization alerts.

  3. Select Done.

Configure a Capture Verification Collector

Configure Capture Verification SLIs

Recording Policy

Voice Quality

Services

Latest Notifications

Filtering results on Capture Verification Overview