Filtering results on Capture Verification Incidents
The Incidents workspace shows call or recording segments with call recording issues, audio issues, and recording services issues that Capture Verification detected for a selected organization and time frame. Filter options, filter buttons, and the search field control which issues and incident categories are shown, making it easier to locate details relating to incidents.
Initially, the page shows the highest-level organization allowed by user access rights and a time frame of the last 24 hours. After filtering, the latest filter options applied become the defaults.
Filter options
The 
Organization, 
Time Frame, 
Duration, 
Data Sources, 
Severity, 
Issues, 
Incident Logs, and optionally, the 
Zoom verification states options filter the results shown. A blue dot next to an option indicates that the filter is applied.
Filter buttons
Filter buttons above the list of call or recording segments with issues show which filter settings are selected. The buttons also provide easy access to filter resets and removal.
Search
The search field above the list of call or recording segments with issues filters results by extension or user.
Filtering results on Capture Verification Overview
Change the details displayed for Capture Verification Incidents
Filter Capture Verification results by extension or user
Filter Capture Verification results by severity
Filter Capture Verification results by issue type
Filter Capture Verification results by incident log details
Filter Capture Verification results by Zoom verification states