Report access by role-based privilege

The privileges assigned to your role determine which Customer Feedback reports you can run.

There are two Customer Feedback privileges that control the number of reports that are available for selection from the Feedback Reports tab.

  • Reports - All Users

  • Reports - Management

The following table identifies the reports that are available to you based on the Feedback Results privilege assigned to your role.

Feedback Results Privilege

Report

Reports - All Users

Reports - Management

Overview Reports

Feedback Overview report

 

KPI by Response Matrix report

 

Participation by Response Matrix report

 

Participation Reports

Participation by Survey report

 

Participation by Organization report

 

Participation by Employee report

 

Participation Trend report

 

Response Reports

Response by Organization report

 

Response by Employee report

 

Response Details report (export only)

 

Response Trend report

 

Response By Question report

 

Answer Distribution report

 

Feedback Sessions report

 

Top Box by Organization report

 

Top Box Trend report

 

Question Balance by Organization report